Privacy notice

Effective date: 2024-02-09

Updated on: 2024-02-09

Introduction

The EU General Data Protection Regulations (GDPR) require all companies to treat personal information collected or handled securely and maintain accurate records as to how this information is stored and used. This policy details the information regarding personal data that the A1 Personalised and A1 Trophies website collects, stores and uses.

Who are we?

A1 Personalised and A1 Trophies is a Sole Trader which sells trophies, awards and personalised gifts, offering engraving and printing.

This Privacy Policy explains the policies of A1 Personalised and A1 Trophies on the collection and use of the information we collect when you access https://www.a1personalised.co.uk/ or https://www.a1trophies.com/ (the “Service”). This Privacy Policy describes your privacy rights and how you are protected under privacy laws.

By using our Service, you are consenting to the collection and use of your information in accordance with this Privacy Policy. Please do not access or use our Service if you do not consent to the collection and use of your information as outlined in this Privacy Policy. 

A1 Personalised and A1 Trophies is authorised to modify this Privacy Policy at any time. This may occur without prior notice.

A1 Personalised and A1 Trophies will post the revised Privacy Policy on the https://www.a1personalised.co.uk/ or https://www.a1trophies.com/ website

Collection and Use of Your Personal Information

Information We Collect

When using our Service, you will be prompted to provide us with personal information used to contact or identify you. https://www.a1personalised.co.uk/ and https://www.a1trophies.com/ collects the following information:

• Usage Data
• Name
• Email
• Mobile Number
• Home Address

Usage Data includes the following:

• Web page requests
• Referring web pages
• Browser used to access site
• Time and date of access

How We Collect Information

https://www.a1personalised.co.uk/ and https://www.a1trophies.com/ collects and receives information from you in the following manner:

• Personal information is collected when you place an order
• Anonymous information is collected when you use our website

Inactive customers' personal information will be removed after 1,095 days. Your information may be retained for longer periods for reporting or record- keeping in accordance with applicable laws. Information which does not identify you personally may be stored indefinitely.

How We Use Your Information

https://www.a1personalised.co.uk/ and https://www.a1trophies.com/ may use your information for the following purposes:

• Providing and maintaining our Service, as well as monitoring the usage of our Service.
• For other purposes. A1 Personalised and A1 Trophies will use your information for data analysis to identify usage trends or determine the effective of our marketing campaigns when reasonable. We will use your information to evaluate and improve our Service, products, services, and marketing efforts.
• Managing your account. Your Personal Data can enable access to multiple functions of our Service that are available to registered users.
• To contact you. A1 Personalised and A1 Trophies will contact you by email, phone, SMS, or another form of electronic communication related to the functions, products, services, or security updates when necessary or reasonable.
• To update you with news, general information, special offers, new services, and events.
• Managing customer orders. Your email address, phone number, social media profiles, and other user account information will be used in order to manage orders placed through our Service.
• Administration information. Your Personal Data will be used as part of the operation of our website Administration practices.
• Dispute resolution and site protection. Your information will be used in the instance of a legal dispute to resolve issues related to our Service.
• Marketing and promotional initiatives. A1 Personalised and A1 Trophies will use non-specific information gathered from you in order to improve our marketing efforts.

How We Share Your Information

A1 Personalised and A1 Trophies will share your information, when applicable, in the following situations:

• With your consent. A1 Personalised and A1 Trophies will only share your personal information your explicit consent, or when required to by law.
• As detailed in Third-party sharing below

Third-party Sharing

Any third party we share your information with must disclose the purpose for which they intend to use your information. They must retain your information only for the duration disclosed when requesting or receiving said information. The third-party service provider must not further collect, sell, or use your personal information except as necessary to perform the specified purpose.

Your information may be shared to a third-party for the following reasons:

• Analytics information. Your anonymous information might be shared with online analytics tools in order to track and analyse website traffic.
• Payment processing. Your information will be used in order to process payments in the event of a purchase, refund, or other similar request.
• Marketing initiatives. Your information will be used for generating and sending newsletters, email marketing efforts, advertisements, and more, but only with your consent.
• Improving targeted advertising campaigns. A1 Personalised and A1 Trophies partners with third party service providers to improve targeted advertising campaigns.

If you choose to provide such information during registration or otherwise, you are giving A1 Personalised and A1 Trophies permission to use, share, and store that information in a manner consistent with this Privacy Policy.

Your information may be disclosed for additional reasons, including:

• Complying with applicable laws, regulations, or court orders.
• Responding to claims that your use of our Service violates third-party rights.
• Enforcing agreements you make with us, including this Privacy Policy.

Cookies

Cookies are small text files that are placed on your computer by websites that you visit. Websites use cookies to help users navigate efficiently and perform certain functions. Cookies that are required for the website to operate properly are allowed to be set without your permission. All other cookies need to be approved before they can be set in the browser.

• Strictly necessary cookies. Strictly necessary cookies allow core website functionality such as user login and account management. The website cannot be used properly without strictly necessary cookies.
• Performance cookies. Performance cookies are used to see how visitors use the website, eg. analytics cookies. Those cookies cannot be used to directly identify a certain visitor.
• Targeting cookies. Targeting cookies are used to identify visitors between different websites, eg. content partners, banner networks. Those cookies may be used by companies to build a profile of visitor interests or show relevant ads on other websites.
• Functionality cookies. Functionality cookies are used to remember visitor information on the website, eg. language, timezone, enhanced content.

Security

Your information’s security is important to us. https://www.a1personalised.co.uk/ and https://www.a1trophies.com/ utilizes a range of security measures to prevent the misuse, loss, or alteration of the information you have given us. However, because we cannot guarantee the security of the information you provide us, you must access our service at your own risk.

A1 Personalised and A1 Trophies is not responsible for the performance of websites operated by third parties or your interactions with them. When you leave this website, we recommend you review the privacy practices of other websites you interact with and determine the adequacy of those practices.

Contact Us

For any questions, please contact us through the following methods:

Name: A1 Trophies

Address: Unit 1 Stratton Park, Dunton lane, Biggleswade, Bedfordshire SG18 8PH, United Kingdom

Email: info@a1personalised.co.uk or info@a1trophies.com

Website: https://www.a1personalised.co.uk/ and https://www.a1trophies.com/

Phone: 01767 310214 or 01767 225943